}

Privacy Policy

Last updated: October 2026

This Privacy Policy explains what information SpareRoom collects, how we use it, and the choices you have.

1. Information We Collect

  • Account details: name, email, phone number, password
  • Profile information: photo, bio, occupation, and other details you choose to add
  • Identity verification (KYC) data, including NIN-linked details where you opt in
  • Listing and enquiry content you submit
  • Payment and subscription records processed through our payment partner (Paystack)
  • Usage data such as pages visited and searches performed, for improving the service

2. How We Use Your Information

We use your information to:

  • Operate your account and display your listings or profile
  • Verify your identity where required for trust and safety (KYC)
  • Process payments and subscriptions
  • Connect you with other users you choose to contact, or who contact you
  • Send service-related notifications (email, SMS, or WhatsApp)
  • Detect fraud and enforce our Terms of Service

3. Sharing Your Information

We do not sell your personal data. We share information only with: other users as part of the normal function of the platform (e.g. your name and contact preference on a listing or enquiry), service providers who help us operate (payment processing, identity verification, messaging, hosting), and law enforcement where required by law.

4. Data Retention

We retain your information for as long as your account is active, or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. You may also close your account, which removes your public listings and profile from the platform.

6. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date at the top of this page.

8. Contact Us

For privacy questions or requests, reach us through our Contact page.

This is a general template and should be reviewed by qualified legal counsel, particularly regarding Nigeria's Data Protection Act (NDPA) obligations, before relying on it as your platform's binding privacy policy.